Terms of purchase and shipping

This website was created only for informational purposes. We are making deals only by contacting the buyer directly. We are working both with legal entities and individuals. For legal entities (VAT payers), we are selling the items with no taxes included.

The direct steps for buying the items from us:

1) Use our catalogue, find the products you are interested in and add them in your cart. Use checkout button and fill the form. We will contact you via email.

2) Write us an email [email protected] , or contact us by texting us by Whatsupp: +37128153219.

3) List us the personal numbers of the products you are interested in and we will collect them all for you at our warehouse and prepare them for transportation.

4) We provide delivery for large orders across the territory of Latvia, Lithuania, Estonia using the micro bus , with a capacity of 4 euro pallets. We also ship goods by DPD courier an DPD package. The shipping options depend on the quantity and sizes of the ordered items. After placing your order, we will contact you and offer the most advantageous shipping method.

5) We are accepting the payment by cash or bank transfer on our company’s bank account.

6) At the end, you will receive your package in its best condition with an invoice for each item you have ordered from us.

Terms of agreement 

1) DLS trade company is not in any way responsible for the profit or loss of the buyer.

2) DLS trade is not responsible for the integrity, functionality and complectation of the goods. Buyers have the right to inspect the goods before purchase (during sorting, we check all the items for functionality. If an item is found to be non-functional, we do not sell it). Please contact us by email or through the contact form in advance for this purpose.                             

3) The purchase of the goods by legal entities, who are VAT payers (with the corresponding discount) can be made only after providing our company with all of the necessary information about the establishment (such as registration number, VAT number, the company’s address and name), and following payment from the buyer’s company’s bank account.

Return Policy

1) Every customer has the right to exchange the product if it doesn't meet their expectations for any reason.

2) The customer is entitled to choose any available product of equal value as a replacement for the returned item.

3) The customer has a 14-day period from the date of receipt to initiate the return process.

4) When exchanging a product, the customer must return it in the same condition as when they purchased it (the product should not be damaged, broken, or soiled by the customer).

We do not offer cash refunds. Only exchanges for alternative items from our store are possible.

To initiate a return for purchased items, please contact us through the provided contact form.

Privacy Policy

Processing Personal Data.

In order to provide our clients with personalized service, we, like most service organizations, engage in processing the personal data of our clients that we have access to. Taking care of the protection of our clients' personal data is our priority. We want you to know what personal data we process, why we do it, how we use it, and what choices and controls you have in this regard.

Your data allows us to serve you better.

Personal data is used to provide you with secure access to our products and services, as well as to improve the quality of customer service through offerings tailored to your needs. Your personal data enables us to understand your individual needs so that we can provide you with the best support and advice.

Your data is secure.

Our company is committed to protecting your personal data. We consistently implement appropriate technical and organizational measures to safeguard the data from unauthorized access, ensuring the security of your data. We ensure the confidentiality of your data.

What personal data do we process?

Personal data refers to any information that can be linked to an individual. It can range from identification data, such as your name and contact information, to payment information.

The type of data we process depends on the services you use. We may process information such as your name, identification number, date of birth, or preferred language for communication. Personal data also includes data obtained from public registers.

Our company only processes customer data to the extent necessary, and you can choose which data you want to share with us. Your personal data will be stored for no longer than is required for the purposes of its processing.

Why do we process personal data?

We use your personal data to provide you with the products and services you have requested, as well as to ensure their convenient use.

The personal data you have entrusted to us allows us to serve you taking into account your preferences, as well as provide you with personalized support and advice.

The exchange of personal data enhances our customer service.

We also exchange data when required by law or any legal process, as well as to maintain the security of our products and services.

Amendments to the Principles of Personal Data Processing

Any changes made to the way we use your personal data, as well as updates to the current legislation, are available in the Principles of Personal Data Processing. We inform about amendments to the Principles of Personal Data Processing through the following means: email messages and reminders, social media. If you have any questions or complaints regarding the processing of your personal data by us, please contact us through the contact form.